Individual Counseling
One-to-one sessions for adults working through anxiety, low mood, stress, grief, transitions or self-understanding.
- Weekly or fortnightly sessions, typically 50 minutes
- In person or by secure video, where clinically appropriate
Cognitive Steps
Thoughtful care. Clear next steps.
Psychological counseling and wellbeing support, with a collaborative approach to meaningful change.
Services
Support shaped around what you are facing
Individual, couples and family sessions, in person or online. If you are unsure what fits, ask when you write to us.
Couples Counseling
Joint sessions for couples who want to understand recurring patterns and improve how they communicate.
- A joint case with separate participant records and clear confidentiality rules
- Individual notes are never shared with a partner automatically
Workplace Wellbeing & EAP
Confidential support through an employee assistance programme, with agreed session allowances.
- Employers never receive clinical records or individually identifiable treatment data
- Reporting, where agreed, is aggregated and privacy reviewed
Our Approach
Collaborative, transparent, and paced with you
Sessions are collaborative. We agree what we are working on, how progress will be reviewed, and how decisions are made together.
Shared understanding
We start by understanding the concern in your words, together with the context that matters to you.
Agreed goals
Goals are written collaboratively, reviewed at agreed points, and can change as the work develops.
Clear boundaries
Confidentiality, its limits, record keeping and communication arrangements are explained before sessions begin.
How It Works
From first message to first session
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Send a brief request
Share only your name, a safe contact method and the broad type of support you are looking for.
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A short reply
The practice reviews the request and replies using the contact method you chose.
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Registration and consent
If it is a good fit, registration and consent conversations happen before any clinical record is created.
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First session
An initial session to understand your situation, answer questions and agree next steps together.
FAQ
Frequently Asked Questions
Is what I share confidential?
Sessions are confidential, with limits that will be explained before you begin — for example where there is a serious risk of harm, or where the law requires disclosure. Exact wording is set by the practice and reviewed before launch.
What should I write in the request form?
Only your name, a safe contact method and the broad service category. Please do not include sensitive clinical information — that conversation belongs in a private setting.
How long does a reply take?
We reply as soon as we can during working hours, usually within one working day. If your situation is urgent, please contact local emergency services.
What if I need urgent help?
This website and its forms are not monitored for emergencies. If there is immediate danger, contact local emergency services or go to the nearest emergency department.
Do you work with employers or EAP programmes?
Yes — with strict separation between clinical care and any sponsor relationship. Employers do not receive clinical records or individually identifiable treatment information by default.
Contact
Request an Appointment
Please do not include sensitive clinical information. This form is not monitored for emergencies. If there is immediate danger, contact local emergency services or go to the nearest emergency department.
Please do not include sensitive clinical information.
This form is not monitored for emergencies. If there is immediate danger, contact local emergency services or go to the nearest emergency department.
Privacy Notice
This notice explains, in outline, how the practice handles the information you send through this website. A full privacy notice, including retention periods and how to raise a concern, is available from the practice on request.
- Clinical and identifying records are held in a private workspace, not in publicly served files.
- Access is limited by role and by assignment to the client’s care.
- Requests sent through this website are stored as inquiries, not clinical records.
Terms
This website is for general information and for requesting an appointment. It does not provide emergency care.
Using this site does not create a therapeutic relationship. A clinical relationship begins only after registration, consent and a first appointment.